Terms of Service

Last updated: October 22, 2026

Kariel is provided by Yannick Kelly Folly Mensah, trading as Kayel Apps (“Kayel Apps”, “we”, “us”). By downloading or using the Kariel desktop or mobile applications, installing or using the Kariel Web Clipper browser extension, or using our website (kariel.app), you agree to these Terms of Service.

1. License, Free Trial and Kariel Pro

Kariel provides downloadable Digital Asset Management (DAM) software, mobile apps and a companion browser extension. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use Kariel for its intended purposes. You may not copy, resell, sublicense, reverse engineer, distribute modified versions of, or misuse Kariel except where applicable law expressly permits it.

• Free trial. A new Kariel Desktop installation includes a 30-day free trial of Kariel Pro. Starting the trial requires a one-time internet connection; it does not require an account or any payment details, and it does not turn into a paid plan automatically. One trial is available per account.
• After the trial. Without an active Kariel Pro plan, your libraries remain available in read-only mode: you can open, browse, search, view and export them. Creating, importing, editing and organizing content requires Kariel Pro. We never delete your library data because a trial or plan ends.
• Kariel Pro plans. Kariel Pro is available as a monthly or yearly subscription, or as a one-time lifetime license. Current prices are shown on our pricing page and at checkout before you pay.
• Lifetime license. A lifetime license grants permanent access to Kariel Pro features that run on your own devices, including those added in future updates, for as long as we continue to provide Kariel. It does not include optional online services that carry an ongoing cost, such as hosted AI, cloud storage or other metered services, which may be offered separately.
• Your account and devices. Kariel Pro belongs to your Kariel account (Google Sign-In or Apple Sign-In) and can be used on up to 5 computers at a time, plus your mobile devices. We may use RevenueCat to validate and manage your access across platforms.

2. Payments, Renewals and Cancellation

Kariel Pro is sold through the following channels. The seller in each case is responsible for payment processing, invoicing and applicable taxes:

• Kariel website (Windows and Linux): Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s Buyer Terms also apply to these purchases.
• Mac App Store and Apple App Store: Purchases are processed, managed and billed by Apple under Apple’s terms.
• Google Play: Purchases are processed, managed and billed by Google under Google Play’s terms.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time: for website purchases through the link in your Paddle receipt or by contacting us, and for store purchases in your Apple or Google account settings. After cancellation, Kariel Pro stays active until the end of the period you have already paid for.

If we change subscription prices, the new price applies from your next renewal after we have given you notice, and you may cancel before it takes effect. A refund, chargeback or reversed payment ends the Kariel Pro access it paid for. Refunds are described in our Refund Policy.

3. Account Security

If you sign in to use Kariel Pro across devices, you are responsible for maintaining the security of your third-party login credentials (Google or Apple). Kariel is not liable for any unauthorized access to your Pro subscription resulting from compromised third-party accounts.

4. Kariel Web Clipper

Kariel Web Clipper is a companion to the Kariel desktop application and requires a compatible version of Kariel Desktop to be installed and running. The extension may access the active page, user-selected media, page metadata, screenshots, screen or window content, and audio only when needed for features you initiate.

You are responsible for:

• using capture and recording features only where you have the legal right and any required consent
• respecting copyright, privacy, confidentiality, website terms, and other applicable rights
• reviewing content and metadata before saving it to your library
• complying with browser, operating-system, and third-party website requirements

Features may not work on browser-internal pages, protected media, restricted websites, or pages that prevent access or capture. Changes made by browsers or third-party websites may also temporarily affect extension functionality.

5. Acceptable Use

You may not use Kariel to violate laws or third-party rights, distribute malware, bypass access controls or digital rights management, gain unauthorized access to systems or content, or capture private communications without required authorization.

6. Local-First Architecture and Liability

Kariel is designed as a “Local-First” application. This means your files, digital assets, metadata, and databases reside exclusively on your local hardware. We do not host, sync, or backup your files on our servers.

Therefore, Kariel is provided “as is”. We are not liable for any lost data, deleted assets, database corruption, hardware failures, or any damages that occur while using our software. You are solely responsible for maintaining independent, secure, and regular backups of your digital assets and your Kariel library data.

To the maximum extent permitted by applicable law, Kariel is provided without warranties of uninterrupted availability, compatibility with every website or media format, or fitness for a particular purpose.

7. Changes and Termination

We may update Kariel, change or discontinue features, or update these Terms. We may suspend access where necessary to address abuse, security risks, legal requirements, or material violations of these Terms. You may stop using Kariel at any time and uninstall the application or extension.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Togo. This does not limit any mandatory consumer protection rights you have under the laws of the country where you live.

9. Contact

If you have any questions regarding these Terms of Service, please contact us at support@kariel.app.